Shipping
Shipping Policies
Processing & Delivery
Orders are typically processed and shipped within 3-5 business days. Orders placed after 12PM EST on Thursday will be processed the following Monday. Orders are not shipped or delivered on weekends or U.S. holidays.
If we are experiencing a high volume of orders, shipments may be delayed by just a few days. Additionally, nationwide and global shipping delays (such as those caused by holiday volumes or inclement weather conditions) may have an impact on your estimated delivery date.
Domestic Shipping
All domestic orders are shipped via USPS and UPS.
Standard Shipping
Free shipping on U.S. orders $100+ with code FREESHIP
$9.95 flat rate shipping on orders in the continental U.S., Alaska, Hawaii, U.S. Territories, and APO/FPO destinations
Estimated delivery time: 2-8 business days*
Expedited Shipping
$18.95 flat rate
Estimated delivery time: 1-3 business days*
*Service is subject to shipping delays. Delivery times are estimates and not guaranteed. Made to Remember is not liable for any delays that may occur once your order has been shipped.
International Shipping
We currently offer standard shipping to several countries via USPS and UPS. Rates start at $25 and are shown at checkout.* Once an order has shipped, the estimated delivery time is 2-4 weeks. Please note that delivery times are estimates and not guaranteed. Made to Remember is not liable for any delays that may occur once your order has been shipped.
*If you do not see your country at checkout and would like to request shipping to your country, please send an email to support@madetoremember.co.
International Customs, Duties, and Import Taxes
International shipping rates cover shipping charges only. Duties, taxes, and other fees are the sole responsibility of the customer, and these fees will be due at the time of delivery. If the recipient fails to pay applicable duties and taxes, the package will be abandoned and we will not refund the abandoned order, including any applicable shipping charges.
Tracking Your Order
Once your order has shipped, you will receive an email notification with the tracking information for your delivery. Please allow USPS and UPS up to 48 hours to reflect updates on their tracking page.
Questions & Customer Care
If you have any questions or concerns regarding your order, please send an email to support@madetoremember.co. We typically reply within 1 business day.